Western Counseling and Case Management Professionals provide supportive counseling services to students who are struggling with personal issues. Our strengths-based, holistic, wrap-around service model is designed to promote resilience, well-being and student retention at the College. As a Department, we believe that students possess the ability and courage to move themselves forward when provided the environment and support necessary to do so.

Our Case Managers will continue to triage students to the most appropriate personnel at the College or in the community based on the presenting issue. Following a brief intake conversation, the CM will help coordinate services in an attempt to keep the student on track to meet their goals at the College. Examples of non-academic, life situations that may necessitate a referral to outsides agencies include:

• Financial hardships/insecurities
  
  • Housing/utilities
  • Food
  • Daycare
  • Insurance/health care
  • Clothing
• Involvement with multiple external service agencies
  
  • County Human Services
  • DVR
  • Law Enforcement
  • Therapist

Likewise, our Professional Counselors will work individually with students whose mental health symptomology is impairing their success at Western. Much of the work will focus on changing behaviors/attitudes in order to positively impact students’ success. Typical concerns include:

• Transition and change
• Uncertainty about goals and direction
• Personal relationship conflicts, domestic violence concerns
• Family concerns
• Grief and loss
• Suicidal thinking
• Stress, depression, and anxiety
• Lack of motivation and/or concentration difficulties
• Crisis work

We are committed to the idea of “every student, every day”. Our Department is student-ready and able to provide individuals with they help they need in the time, place and manner that is in alignment with their expectations, values and beliefs. We will do everything we can help you get to where you want to go.